Customer Service: Claims and Quotes

The Insurance Guys Brokerage LLC strives to streamline all of your Insurance needs. As an Insurance Broker, we do not process claims ourselves, but we'd be happy to forward your requests directly to your Insurance Provider!

Report a Claim

To start the claims process, we will need the following information:


  • Policyholder information: Name of insured, address, phone number, e-mail and policy number


  • Description of loss: Time and date of loss, location of incident, detailed description of damages


  • Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number


  • Authority notification: Please note all authorities notified (fire dept., police, etc.)


  • Report information: Report author, title (if any), date


  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)

Please send your claims information to:


The Insurance Guys Brokerage LLC

Main Office Location:


8000 W Interstate 10  Suite 675

San Antonio, TX 78230



Phone: 210-319-4979

Toll Free: 855-467-4899


Fax: 210-524-7753



Or use our online contact form.

We are happy to provide you with a price quote, as well as a detailed analysis of all your insurance needs. Please contact us today for a non-binding consultation.


To get a quote, call 210-319-4979 or toll free at 855-467-4899 or use our online contact form.

The Insurance Guys             Brokerage LLC

Corporate Office Location:

8000 Interstate 10 Frontage Rd.

Suite 600

San Antonio, TX 78230


El Paso Office:

2300 George Dieter Dr

El Paso, TX 79936



Phone: 210-319-4979

Phone: 915-875-8009


Or use our contact form.

Client Services

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